Comprehensive insurance solutions tailored for Malaysian lifestyles. From motor insurance to family protection, we've got you covered with competitive rates and exceptional service across Malaysia.
BNM Licensed
PIDM Protected
24/7 Claims
Nationwide Coverage
Protecting Malaysian Families
Since 1995
Across Malaysia
Percentage Rate
Established in 1995 in Kuala Lumpur, Heng Ong Insurance Berhad has grown to become one of Malaysia's most trusted insurance providers. We specialize in comprehensive insurance solutions designed specifically for Malaysian needs and lifestyles.
Our commitment to financial security and peace of mind has earned us the trust of over 500,000 Malaysian families. From motor insurance to life protection, we provide comprehensive coverage with competitive premiums and exceptional claims service.
Get up to 25% discount on comprehensive motor insurance for new customers
Valid until December 2023 • Terms & Conditions Apply
Comprehensive protection solutions for all aspects of Malaysian life
Comprehensive coverage for cars, motorcycles, and commercial vehicles with roadside assistance and nationwide workshop network.
Complete medical protection including hospitalization, surgical benefits, and outpatient coverage for you and your family.
Secure your family's financial future with comprehensive life insurance, education funds, and retirement planning.
Protect your home, contents, and property investments against fire, theft, natural disasters, and other covered perils.
Comprehensive travel protection for domestic and international trips with medical coverage and trip cancellation benefits.
Comprehensive business protection including commercial property, liability, workers' compensation, and business interruption coverage.
Fast, efficient, and hassle-free claims settlement
Call our 24/7 hotline or submit online claim through our mobile app or website portal.
Upload required documents through our secure portal or visit any of our service centers.
Our experienced adjusters will assess your claim within 24-48 hours of documentation.
Receive your settlement within 7 working days for approved claims via bank transfer.
Our dedicated claims team is always ready to assist you
Experience the difference with Malaysia's trusted insurance partner
Average settlement time of 7 working days with our streamlined digital claims process.
Best rates in the market with flexible payment options and attractive discounts for loyal customers.
Round-the-clock assistance in Bahasa Malaysia, English, Mandarin, and Tamil.
150+ service centers and 5,000+ panel workshops across Peninsular Malaysia, Sabah & Sarawak.
User-friendly mobile app and online portal for policy management, claims, and premium payments.
Recipient of multiple industry awards for customer service excellence and innovation.
Trusted by thousands of Malaysian families and businesses
"Heng Ong Insurance settled my motor accident claim within 5 days. The process was so smooth and the customer service was excellent. Highly recommended for all Malaysians."
"Their health insurance covered my husband's surgery completely. The cashless facility at Hospital Gleneagles made everything stress-free during a difficult time."
"Best insurance rates in Malaysia! I saved 30% on my family's life insurance by switching to Heng Ong. Their agents are very professional and knowledgeable."
Ready to protect what matters most? Contact us for a personalized quote
Kuala Lumpur
Menara Heng Ong,
Jalan Raja Chulan,
50200 Kuala Lumpur, Malaysia
General: 1-300-88-HENG (4364)
Claims: 1-800-88-CLAIM
WhatsApp: +6012-HENG-INS