Protecting Malaysian Families Since 1995

Comprehensive insurance solutions tailored for Malaysian lifestyles. From motor insurance to family protection, we've got you covered with competitive rates and exceptional service across Malaysia.

Insurance Protection

BNM Licensed

PIDM Protected

24/7 Claims

Nationwide Coverage

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Policies Issued

Protecting Malaysian Families

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Years Experience

Since 1995

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Service Centers

Across Malaysia

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Customer Satisfaction

Percentage Rate

About Heng Ong Insurance

About Heng Ong Insurance

Established in 1995 in Kuala Lumpur, Heng Ong Insurance Berhad has grown to become one of Malaysia's most trusted insurance providers. We specialize in comprehensive insurance solutions designed specifically for Malaysian needs and lifestyles.

BNM Licensed Insurer
PIDM Protection
ISO 9001:2015 Certified
Shariah Compliant Options

Our commitment to financial security and peace of mind has earned us the trust of over 500,000 Malaysian families. From motor insurance to life protection, we provide comprehensive coverage with competitive premiums and exceptional claims service.

Special Promotion!

Get up to 25% discount on comprehensive motor insurance for new customers

Valid until December 2023 • Terms & Conditions Apply

Our Insurance Products

Comprehensive protection solutions for all aspects of Malaysian life

Motor Insurance

Comprehensive coverage for cars, motorcycles, and commercial vehicles with roadside assistance and nationwide workshop network.

  • Third Party & Comprehensive
  • 24/7 Roadside Assistance
  • Authorized Repair Centers
  • Online Claims Processing

Health & Medical

Complete medical protection including hospitalization, surgical benefits, and outpatient coverage for you and your family.

  • Hospital & Surgical Coverage
  • Outpatient Benefits
  • Maternity Coverage
  • Panel Hospital Network

Life & Family Protection

Secure your family's financial future with comprehensive life insurance, education funds, and retirement planning.

  • Term & Whole Life Insurance
  • Education Savings Plan
  • Retirement Planning
  • Family Income Protection

Home & Property

Protect your home, contents, and property investments against fire, theft, natural disasters, and other covered perils.

  • Fire & Perils Coverage
  • Home Contents Protection
  • Theft & Burglary Cover
  • Natural Disaster Protection

Travel Insurance

Comprehensive travel protection for domestic and international trips with medical coverage and trip cancellation benefits.

  • Medical Emergency Cover
  • Trip Cancellation Protection
  • Baggage Loss Coverage
  • 24/7 Global Assistance

Business Insurance

Comprehensive business protection including commercial property, liability, workers' compensation, and business interruption coverage.

  • Commercial Property
  • Public Liability
  • Workers' Compensation
  • Business Interruption

Simple Claims Process

Fast, efficient, and hassle-free claims settlement

1
Report Claim

Call our 24/7 hotline or submit online claim through our mobile app or website portal.

2
Document Submission

Upload required documents through our secure portal or visit any of our service centers.

3
Assessment

Our experienced adjusters will assess your claim within 24-48 hours of documentation.

Settlement

Receive your settlement within 7 working days for approved claims via bank transfer.

24/7 Claims Hotline: 1-300-88-HENG (4364)

Our dedicated claims team is always ready to assist you

Why Choose Heng Ong Insurance

Experience the difference with Malaysia's trusted insurance partner

Fast Claims Settlement

Average settlement time of 7 working days with our streamlined digital claims process.

Competitive Premiums

Best rates in the market with flexible payment options and attractive discounts for loyal customers.

24/7 Customer Support

Round-the-clock assistance in Bahasa Malaysia, English, Mandarin, and Tamil.

Nationwide Network

150+ service centers and 5,000+ panel workshops across Peninsular Malaysia, Sabah & Sarawak.

Digital Innovation

User-friendly mobile app and online portal for policy management, claims, and premium payments.

Award-Winning Service

Recipient of multiple industry awards for customer service excellence and innovation.

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What Our Customers Say

Trusted by thousands of Malaysian families and businesses

Ahmad Hassan
Ahmad Hassan
Business Owner, Kuala Lumpur

"Heng Ong Insurance settled my motor accident claim within 5 days. The process was so smooth and the customer service was excellent. Highly recommended for all Malaysians."

Siti Aminah
Datin Siti Aminah
Teacher, Penang

"Their health insurance covered my husband's surgery completely. The cashless facility at Hospital Gleneagles made everything stress-free during a difficult time."

David Lim
David Lim
Engineer, Johor Bahru

"Best insurance rates in Malaysia! I saved 30% on my family's life insurance by switching to Heng Ong. Their agents are very professional and knowledgeable."

Get In Touch

Ready to protect what matters most? Contact us for a personalized quote

Head Office

Kuala Lumpur

Menara Heng Ong,
Jalan Raja Chulan,
50200 Kuala Lumpur, Malaysia

Customer Service

General: 1-300-88-HENG (4364)

Claims: 1-800-88-CLAIM

WhatsApp: +6012-HENG-INS

Email & Website

General: [email protected]

Claims: [email protected]

Website: www.hengong.com.my

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